Slotify ("we", "us", "our") is committed to protecting your personal data and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our Telegram bot and website. By using our Service, you agree to the collection and use of information in accordance with this policy.
We collect the following categories of personal data when you use Slotify:
| Data Type | Examples | Source |
|---|---|---|
| Telegram identity | Telegram user ID, username, first name | Telegram API (when you start the bot) |
| Monitoring preferences | Origin country, destination, visa type, appointment centre | Provided by you via the bot |
| Payment information | Transaction ID, subscription period (no card data stored) | Stripe payment processor |
| Usage data | Bot interactions, command history, notification delivery logs | Collected automatically |
| Website analytics | Page views, referrer, browser type, IP address (anonymised) | Website visits |
We do not collect sensitive personal data such as passport numbers, visa application details, or biometric information.
We use the information we collect for the following purposes:
We will never use your data for advertising purposes or sell it to third parties.
We process your personal data on the following legal bases under UK GDPR and applicable data protection law:
We share your data only with trusted third parties required to deliver our Service:
We do not share your data with visa centres, embassies, or government bodies unless required by law.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We retain your personal data only for as long as necessary to provide the Service and comply with our legal obligations:
You may request deletion of your data at any time by contacting us (see Section 12).
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@slotify.live. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our website uses minimal cookies. We use only essential cookies required for the website to function correctly. We do not use tracking, advertising, or analytics cookies that require consent.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the website.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:
While we strive to protect your data, no method of transmission over the internet is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify you and relevant authorities as required by law.
Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.
We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We aim to respond to all privacy-related enquiries within 5 business days.